Publié Wed, 22 Mar 2023 16:29:51 GMT par Tony Graham CIO
I am looking for information relevant to performing updates to Docuware.<br> I have found KBA-36142 which is fine but falls short in some explanations.<br> <br> 1) Does each update have to be installed sequentially or are they cumulative<br> to the point you can just go 7.2 -&gt; 7.6?<br> <br> 2) Are there any details on requirements for each patch level?<br> For instance, is there a point in these patches where say SQL Server must be updated?<br> <br> 3) There is reference to config file changes and ensuring they are restored once the update is<br> installed. Which specific config files are being referenced?<br> <br> 4) Where does one get a 'current license file' which is in the install instructions. We have a license<br> file on the server in xml format but it appears to be for 7.2. If there is a requirement to relicense<br> for each version update, where does that license file come from?<br> <br> Thanks.
Publié Fri, 24 Mar 2023 17:17:34 GMT par Tobias Getz DocuWare GmbH Team Leader Product Management
Hi Toni Graham,<br> <br> I think the best would be to contact your DocuWare partner or DocuWare Support / Professional Services involved, but I can give you some hints about it. Generally, updates from 7.2 should be straight forward, but as always you should have a good working backup before trying a change.<br> <br> 1) From 7.2 to 7.6 you can go in one step. This is also documented here:&#160;<a href=""></a>&#160;<br> &#160; <p><span style="font-size:11pt;"><span style="font-family:Calibri,sans-serif;">2) This can be found in the system requirements:&#160;<a href=""></a>&#160;</span></span></p> <br> 3) This is, if you have changed and DocuWare config file manually. This is sometimes advised by DocuWare support in special cases. If you have never changed a config file manual, than you do not have to worry about it.<br> <br> 4) Yes, license files are version dependent. If you have a running support contract, you can get a new license file. A new license file can be created by your DocuWare Partner or DocuWare Support.<br> <br> Why are you considering version 7.6 and not the most recent version 7.7?<br> <br> --<br> Tobias Getz<br> Team Leader Product Management | DocuWare GmbH
Publié Fri, 12 May 2023 12:36:51 GMT par David Rutt
Tony, I know your thread it two months old but, just a heads up.&#160; You will need to implement SSL first before your upgrade if you have not already.&#160;&#160;

You must be signed in to post in this forum.