Anybody seen this issue?
User has desktop scanner, scans a page, clicks upload. At the bottom of the screen no pag icon with the rotating arrow. User can wait 5 minutes or 50 minutes with no change. Document goes out of the scanner display page but never shows in the Tray.
If the user tries to scan the page again and does the same steps, clicks upload and then the page icon for both scans (the prior one and the current one) appear at the bottom with the rotating arrows. Then both documents show up in the Tray (now I have 2).
Seems that the image processing step is not triggering, but I don't know for sure.