Publié Mon, 15 Apr 2019 13:13:07 GMT par Shimon Dashevsky NO LONGER WITH COMPANY
We used to be able to put annotations after a stamp was applied through Document workflows. This is not something that was done too often, but now users are unable to put annotations after the document is stamped. The annotation options are greyed out. 

It's not a permissions issue, as this problem persists when using an admin account.

Where is the setting to allow annotations?

We're running Docuware Cloud.

Publié Mon, 15 Apr 2019 15:23:13 GMT par Josef Zayats
if a stamp that configured as a signature stamp has been applied to a document, this is an expected behavior: no more annotations can be applied. If you want to be able to apply annotations after stamps, then all of the stamps must be configured as non-signature. 
Publié Mon, 15 Apr 2019 15:32:04 GMT par Shimon Dashevsky NO LONGER WITH COMPANY

Hi Josef,

The documents are currently being stamped in the workflows - would unchecking "simple signature" do the trick?


Publié Thu, 18 Apr 2019 15:15:57 GMT par Matthew Trembly Software Support Manager

The simple signature stamp configuration prevents future annotations.  Unchecking this option will do the trick.

You must be signed in to post in this forum.