Gilles Sauvagnat Altexence

Hi Craig,

Be careful as the Stellent viewer is not integrated any more (starting in V7) in DocuWare

We had big trouble to view vsd or vsdx (Visio) files 

Regards

Gilles

HI Wetson

"Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients."
from https://help.docuware.com/#/home/55049/2/2
Looks like the road is going to be bumpy !
Regards
Gilles

Hello

Have a look here : 

https://support.docuware.com/de-DE/forums/help-with-technical-problems/490b9904-4c8e-ea11-99e5-0003ff59aaf5#45371032-908e-ea11-a811-000d3ab40761

From DW 7.3 Web server is 64 bits, you have to go in \Program files not \Program files (x86)

Regards
Gilles

 

Je confirme, il existe des solutions. Ces dernières nécessitent du développement complémentaire. Ce que nous faisons.
La technique cible adaptée dépend de ce qui peut être produit en amont et surtout de la volumétrie. Nous ne recommandons pas la technique via desktop apps (celle utilisant des fichiers compagnons) dès lors que les volumes sont importants et/ou que le suivi de la production doit être industrialisé.
Gilles Sauvagnat
Altexence.
 

Oups 7 minutes too late :-) 

Hi

Try 

https://YOURORGANIZATION.docuware.cloud/DocuWare/Platform/Home/XSL

Then  List Organizations




Then 




Then in the file cabinet you want


At that point you shoud get the stamp GUID you want

Hope it helps

Gilles

My SR was SR-127917-Q3T5F

The fix was to install the last 7.3 version (it was July  8th) and to modify the DocuWare.BPS.Processes.settings in C:\Program Files\DocuWare\Background Process Service.
And set the  SelfTriggeredAmountLimit. to  0
Then restart BPS.

BUT, i cannot guarantee our problem is the same as mine. My problem was thaht the autoindexailed to start and I found "format name buffer memory delivered by API too small to adjust to format name" in the log

I would recommend you to submit a SR if your case is different

Regards
Gilles
 

Hi

Depends if you are talking about the viewer from the Document tray or the viewer from the file cabinet

What I see from a 7.3 is :
From the document tray the value displayed is the DocID
From the File Cabinet the value if the field marked as the document name.

It might depend also which was the original version number (before update)

Regards
Gilles
 

Hi
If not done yet, you should have a look at BPS logs (\programdata\docuware\logs) and search for any error with autoindex job
You might encountered the error I had with an Autoindex jobs triggered on filecabinet event, there was a bug in 7.3
Regards
Gilles

Hello
Thanks for the feedback. Looks like the Connect To Sharepoint is not high priority for DocuWare. It's a shame as Sharepoint is widely used for collaborative tasks but pretty bad as an ECM platform.
Regards
Gilles