web
Modalità offline. Versione di sola lettura della pagina.
close


Registrato Mon, 25 Jan 2021 20:56:34 GMT di Camilo Andrés Valenzuela Plazas Especialista de soporte
Good afternoon,
I kindly ask you if it is possible to upgrade the docuware version from version 6.12 to version 7 under a license number acquired for version 6.12 (renewal). I appreciate your guidance with this question based on your experiences.
Thank you.
 
Registrato Tue, 26 Jan 2021 14:11:13 GMT di Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
Hi Camilo, 

installing a new Version like 7.0 or 7.1 is only possible if you have a license file for this version.
Normally you should pay a yearly maintenance and support contract which allows you to request a new license file from your DocuWare Partner (or DocuWare themselves if you are a direct customer).
Without this license file the setup will not continue. 

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Devi essere registrato per poter postare in questo forum.