投稿済み Fri, 24 Jun 2022 14:04:22 GMT 、投稿者 Mary Beth Foster Texas Presbyterian Foundation VP Information Systems
I am trying to change the properties of a store dialog field to add a Predifined value, but whenever I go to the screen for any field in the dialog, i just get the spinning wheel forever with the message "Please wait while settings are loaded".  I have checked the permissions to make sure that I have edit permissions.  Any advice?
投稿済み Sat, 02 Jul 2022 00:00:31 GMT 、投稿者 Matthias Wieland Senior Director Support EMEA
Dear Mary Beth Foster! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-180441-Y6D1D for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
投稿済み Tue, 06 Sep 2022 21:28:31 GMT 、投稿者 Barbara Finck Business Systems Analyst
Hi - I'm having the same issue. I'd like to change the properties of a dialog field, but I get the message "Please wait while settings are loaded" and it just keeps spinning until I cancel. I have Admin permission but this happens for all dialog fields, even ones that I created myself. We have dialog boxes where this has been done by other people and I'm pretty sure I was able to do this at one point myself. Is this a permission or configuration issue? Thanks, Barbara<br> &nbsp;
投稿済み Fri, 09 Sep 2022 15:13:19 GMT 、投稿者 Tobias Getz DocuWare GmbH Team Leader Product Management

Hi Barbara,

please create a support request for this.
 

Regards
Tobias Getz
Team Leader Product Management

投稿済み Fri, 16 Sep 2022 19:16:07 GMT 、投稿者 Barbara Finck Business Systems Analyst
I was able to fix this with help from Docuware Support. Here's the resolution&nbsp;<span style="font-size:11.0pt"><span style="line-height:106%"><span style="font-family:&quot;Calibri&quot;,sans-serif"><a href="https://support.docuware.com/en-us/knowledgebase/article/KBA-36418" style="font-family:&quot;Times New Roman&quot;,serif; color:#0563c1; text-decoration:underline">https://support.docuware.com/en-us/knowledgebase/article/KBA-36418</a>.&nbsp; </span></span></span>I had to fix some Indexing Assistance configurations that were failing after our v7 upgrade, then click Save. I no longer get the spinner when I open the store dialog field screen
投稿済み Fri, 16 Sep 2022 19:17:25 GMT 、投稿者 Barbara Finck Business Systems Analyst

KBA-36418

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