Can't create new Imports-1516722489

I noticed that as of today I can't create new Import Configurations and I can edit the previous ones, but the save function is not available.  Any ideas. I've stopped and restarted Desktop Services, but did not fix the problem. I was able to create an import yesterday and it works.

Hello Bernie,

Is the issue presenting itself when you try to create/edit an import configuration from the DocuWare Configurations page or when you try to create/edit an import job from DocuWare Desktop Apps?

I can create an Import Configuration from DW Configuration, it's when I click Import Files from DW Apps that I can't create new or edit older ones. This is happening on the DW server. If I go to another workstation, it allows me to create a new import from DW Apps.

It sounds like there may be some corruption going on with your DocuWare Desktop Application on the Server. Try the below steps to resolve the issue:

1) Create a new connection to the DocuWare Desktop Application on the server with a different DocuWare User

2) If you still see the same behavior then we can conclude the issue is with the application, uninstall the DocuWare Desktop Application from the server completely and reinstall it.

If you do not feel comfortable un-installing the DocuWare Desktop Application from the server please let me know and I can create a case and have someone from my team reach out to you to assist. 

Created a new connection as a different user and nothing changes. Logged onto the server as a diferent user and all functions properly.