Program Data\DocuWare\Temp be cleaned out??-1542039597

We have a customer that is doing an import from SAP into DocuWare, our Storage Locations are located on another server, however, the ProgramData\DocuWare\Temp folder is growing exponentially (up to 44gb now), my question is what is this folder and can we clean it up?

Same problem, any response?

Hello Jon,

Your message spiked my curiosity. I have checked on an OnPremise-System of one of my customers.
I noticed that in the path You specify there is - amongst others - a subfolder Platform/adhoc-rendering where I see pdf files of our customers documents (Currently about 30% of the number of documents stored in the archives.)
This could be some form of file-based caching for the document viewer !?! (recently viewed or stored documents?)
In that case, I can imagine this folder growing fast when a large batch of documents is imported within a short time.

Hi Fabian,

I asked DocuWare Support about this and they just said "go ahead and empty the folder" so I guess there's nothing important in there, which makes sense because it's called "Temp", after all.

Import jobs live temporarily in C:\ProgramData\DocuWare\Jobs and I'm currently dealing with that folder bloating for a completely different project (it's been one of those weeks).  Here's a kb on how to manage it: https://support.docuware.com/en-us/knowledgebase/article/KBA-35020