Publicado Mon, 12 Nov 2018 15:19:57 GMT por Daryl Foxhoven

We have a customer that is doing an import from SAP into DocuWare, our Storage Locations are located on another server, however, the ProgramData\DocuWare\Temp folder is growing exponentially (up to 44gb now), my question is what is this folder and can we clean it up?

Publicado Thu, 08 Apr 2021 19:26:55 GMT por Jon Weston File IT Solutions Sr Application Developer, RIM specialist
Same problem, any response?
Publicado Fri, 09 Apr 2021 07:50:28 GMT por Fabian Kall
Hello Jon,

Your message spiked my curiosity. I have checked on an OnPremise-System of one of my customers.
I noticed that in the path You specify there is - amongst others - a subfolder Platform/adhoc-rendering where I see pdf files of our customers documents (Currently about 30% of the number of documents stored in the archives.)
This could be some form of file-based caching for the document viewer !?! (recently viewed or stored documents?)
In that case, I can imagine this folder growing fast when a large batch of documents is imported within a short time.
Publicado Fri, 09 Apr 2021 17:29:05 GMT por Jon Weston File IT Solutions Sr Application Developer, RIM specialist

Hi Fabian,

I asked DocuWare Support about this and they just said "go ahead and empty the folder" so I guess there's nothing important in there, which makes sense because it's called "Temp", after all.

Import jobs live temporarily in C:\ProgramData\DocuWare\Jobs and I'm currently dealing with that folder bloating for a completely different project (it's been one of those weeks).  Here's a kb on how to manage it: https://support.docuware.com/en-us/knowledgebase/article/KBA-35020

You must be signed in to post in this forum.