NTLM authentication with domain

Good day

On this occasion we require your support in order to guarantee a newly created NTLM domain authentication,

At this moment the users enter automatically with the name of the server http: // docuware / DocuWare but by organization we decided to create a domain sgdabog.edu.co which does not allow the same automatic entry because the chrome browser asks for a user and password

In what place would we have to make the adjustment for this configuration?

Thank you!

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Hello Carlos,

this is a well-known issue. To get Windows Login (NTLM) working again, you need to do some additional client-side work. If needed, the following settings can also be pushed via GPO.

For Firefox, follow this FAQ: https://faq.docuware.com/en-us/knowledgebase/article/KBA-35976

For Internet Explorer / Edge / Chrome:

1. Open up Internet Explorer
2. Click the little cog wheel in the top right corner, then select "Internet Options"
3. On Tab "Security", select the "Local intranet"-Zone
4. Click "Sites", and in the new window, click "Advanced"
5. Add all the URLs which your DocuWare server uses here:

Example: http://docuware/ and http://docuware.sgdabog.edu.co/

After this, restart all the browsers and you should be good to go.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant