Behavior:
A new user has been added to a role that has assigned workflow tasks, but the tasks do not appear for the user.
Solution:
When Workflow tasks are assigned, they are assigned only to users within the role at that particular time. This means prior tasks will not be assigned to the newly added users of the designated role. Only tasks assigned to users once added to the role will be visible.
A new user has been added to a role that has assigned workflow tasks, but the tasks do not appear for the user.
Solution:
When Workflow tasks are assigned, they are assigned only to users within the role at that particular time. This means prior tasks will not be assigned to the newly added users of the designated role. Only tasks assigned to users once added to the role will be visible.
KBA is applicable for both Cloud and On-premise Organizations