Veröffentlicht Mon, 08 Jul 2024 13:14:34 GMT von Thomas Stephens
Getting this message when trying to send emails when a variable/index contains more than one email address. 

Error message: 'Multiple e-mails separated by ',' or ';' are not supported. 

Should the comma or semicolon be removed, or should I create a Loop and make seperate variables for the multiple emails?
Veröffentlicht Mon, 08 Jul 2024 14:15:44 GMT von Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
Hi Thomas Stephens,

a loop is probably the easiest way.
Currently there is no way to send a mail to more than one recipient using a single variable. I would create a keyword field (variable) to store the mail addresses and then loop over this keyword field, store keywordField[index] into a GV mailAddress and send the mail.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant
Veröffentlicht Mon, 08 Jul 2024 20:15:18 GMT von Thomas Stephens
Bummer, I just tried several other steps similar. but seems the email step cannot have a blank string during the email step.

I will need to consult with the customer, this may be a big problem, looping through to send many emails, for thousands of invoices a day, is going to really swamp their mail server. Would be much better to just send 1 time, with multiple entries.

My current failed attempt, added each email to a single GV, and attempted to send, that is when I realized the empty GV would cause an error. Docuware Devs, if you see this, please allow a way to send a list of emails. seems like this would be much easier to solve on a Dev side..

Thanks for the reply.
Veröffentlicht Wed, 04 Sep 2024 15:29:59 GMT von Jacob Eaton Software Integration Specialist
Hey Thomas,

You could use webservices to send the email. If they are a O365 subscriber they could use the new powerautomate features or the Graph API to send the email.
 
Other mail providers may have similar APIs to allow for sending the aggregated email.

Thanks,
Jacob Eaton

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