• MGS files in folder then Imported don't bring over Attachments

    HI Folks,

    I am converting a large amount of files for a Law office.  The have email msg files stored in a folder called Emails. When I double click and open the MSG it shows attachments that I can then open as well.  When I import them into DocuWare with a standard Import config, the MSG imports but the attachments to not.  Does anyone have a way to do this.  There are litterally hundreds of thousands of these emails with attachments.

    Any help would be appriciated.

    Thanks,

    Michael

  • OKTA Support??

    Does DocuWare plan to support OKTA ? I have had 4 requests so far this year.

  • delete ignore

  • delete ignore

  • Thanks

    Thanks

  • Hotfix41detials

    Hi Folks,

    Can anyone give us detials on what this effects.?  What specific Venerability in detail, and what specific files in the HOTFIX over the last HOTFIX will be changed.  We know that we just need to replace all files included int he HOTFIX pack to make sure it's all up to the latest but we just want to have more details before we assist our clients with applying this.  The PDF that comes with the HOTFIX does not have any detials.

    Thanks in advance.

  • Explorer Client pulling in file names automatically

    field for file name was not set as document name.  Works as prescribed.

  • Explorer Client pulling in file names automatically

    Some help folks for a new guy to implimentations.

    6.12 with hotfix

    I want to import documents in folder structures and automatically grab the file name to the a field called file name.

    I created fields called File Name, Case ID and Document type.  Folder setup with Parent folder and 5 or 6 Subfolders.

    When dragging folders into Windows exploere client the Parent folder and Subfolder propagate but the file name does not. 

    Can anyone tell me how this is done.  People keep saying it will work but nothing I do so far works.

    Thanks in advanc for any input. 

  • Slow Import

    KK thanks. I create support ticket.  I was trying to find your presentation so I could go through it and it's not on-line with the rest of the DocuWorld 2018 presentations.  I'd like to use platform but this is over my head so I was hoping your presentation had these details of how to switch to platform.

  • Slow simple import processing

    New 6.12 install with lateset hotpack. Not many document in Cabinet.  Only 10 or so testing.

    Import process created to import files from folder structure.  Copying 1 Folder and 7 Subfolders to an import folder.  Indexing is only based on the Parent folder mapped to text field named Case Name, and subfolders mapped to text field named Document type.

    68 files in 8 folders only 43 megs.  Taking 25-30 minutes.

     Dual Core 2.1 with 8 gigs ram. CPU at 99% ram at 60%.  

    Any advice on what could be causing this.  

    Thanks for any help on this one.