Casey Miller Director of Technical Services

Working with ABBYY for a while now and after a lot of testing the Consolas font was the most effective and accurate. It is a monospaced unambiguous font that was designed to be machine-readable but easy to read with the human eye. A more common free font that is close to this is Calibri. 

I like to use Sans Serif. You don't have any end strokes on the letters. Sometimes this can confuse the engin into thinking an I is a 1 or so forth. but honestly, if you have any kind of mixed variables (letter/number) then the DW OCR engine is not going to get it right. Example PO12345. 90% of the time it will read P01234. It's maddening and haven't figured out how to ever correct it.

Great, thank you for the help, Joe.

I will be applying this hotfix pack tonight but saw a folder in the hotfix pack called Web Modules. This folder isn't currently in the docuware installation path. Should I skip over it or add it to the file system?

I had this issue and it was because there was a document within the documents you are trying to change that is missing a header file. At least, that was the issue I had. As soon as it hits that file it will stop.

If you have versioning turned on your can just check it out and staple them together (assuming they are PDF format) or you can just clip them to the front or back of the existing document. Checking out gives you the most choices because you can break it up in the tray and select your page order. The only caviot is that the first page still has to be page 1 when done.

the only way to do this is to change the default link in the admin tool under Docuware System--> Web connections. This is where it gets the hyperlink default platform URL.

https://www.docuware.com/sites/default/files/forums-images/webconnection_0.png

the only way to do this is to change the default link in the admin tool under Docuware System--> Web connections. This is where it gets the hyperlink default platform URL.

https://www.docuware.com/sites/default/files/forums-images/webconnection.png

is he somehow selecting keep in tray when storing? I am confused here. Wouldn't you notice after storing that the document stays in the tray?

I believe the Inbox option in the scan desktop app means that it will put it in the tray that the user has set as "Favorite".