Posted Fri, 02 Feb 2018 19:07:54 GMT by David Williams

I am following the instruction on how to change the branding logo provided by Docuware at this link:

https://www.docuware.com/support_faq/index.php?action=artikel&cat=185&id...

However, no matter what I do, this custom.css isn't working. Is there something else I have to change to get this to work?

We have the On Premise Docuware version 6.12

 

Posted Fri, 02 Feb 2018 19:31:50 GMT by Casey Miller Solutions Manager

i've had to clear browser cache before. if possible, i would also try resetting IIS.

Posted Fri, 02 Feb 2018 19:38:00 GMT by Joe Kaufman Bell Laboratories Inc Application Development Manager

And does cache on the client browser matter as well? Have you tried viewing the site from a machine that has never lo9gged on to it before?

 

Thanks,

Joe Kaufman

Posted Fri, 02 Feb 2018 20:10:29 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Definately clear the local client browser caches. Reset IIS to reset any caching there too.

 

Phil Robson
Senior Director Support Americas

Posted Fri, 02 Feb 2018 21:32:04 GMT by David Williams

Okay, I reset the IIS and it finally starting working. That's good now!

The next question is: The client seems to only allow a certain size logo. How do I go about changing the main css to let this larger logo fit. The logo looks great in the login screen but won't render to the correct size in the client. I am wanting to do this in order for our employees to know which Docuware instance is the Cloud and which is the on-premise Archive storage. 

See attached images for examples

The code:

#loginBox

{
    background-image: url('BSDWLogo.png') !important;
     background-repeat: no-repeat;
      background-size: 400px 55px;
}

.dw-logo 
{
    background-image: url('BSDWLogo.png') !important;
    background-repeat: no-repeat;
         background-size: 400px 55px;
}

#loginBox:before, .dw-logo:before {
    display: none;
}
 

https://www.docuware.com/sites/default/files/forums-images/Login.JPG

https://www.docuware.com/sites/default/files/forums-images/client.JPG

Posted Mon, 12 Feb 2018 16:29:22 GMT by David Williams

I can see that there are several things I would like to change about how the On Premise Client looks in order for our employees to easily identify and distinguish our Cloud system from our On Premise system. What is the best way to figure out which css and where the css is that controls the client look. Do I need to start a support ticket or is there someone who I can talk about it?

Along with changing the logo in the branding folder, I would also like to change the "Docuware" branding icon for the Browser tab logo, and also in the configuration screens. I have to switch back and forth on a lot of things I do and being able to easily tell which system I'm in would be a great help.

Posted Mon, 12 Feb 2018 16:49:02 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

See this forum thread that discusses the logo and using 2 f them of a different size.

https://www.docuware.com/forum/english-forums/docuware-questions-about-u...

At the moment, I have no further information on css customizations.

Phil Robson
Senior Director Support Americas

 

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