Posted Thu, 13 Jan 2022 22:50:36 GMT by Peter Han Senior Systems Administrator
I am pretty new to Docuware Cloud and was not apart of its initial onboarding process for our organization.  I am looking for documentation on how backup & restoration works for the cloud based Docuware, can anyone point me in the right direction?  Most of what I found so far references on-premise installations.

Thanks!
Posted Fri, 21 Jan 2022 00:00:11 GMT by Matthias Wieland Senior Director Support EMEA
Dear Peter Han! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-168849-X1N5K for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team
Posted Mon, 07 Feb 2022 09:52:46 GMT by Gerardo Lisanti Manager Product
Hi Peter,<br> <br> please find more information in the Whitepaper DocuWare Cloud - Section Data Security and Data Protection:<br> <a href="https://help.docuware.com/#/home/64594/2/2" target="_blank">https://help.docuware.com/#/home/64594/2/2</a><br> <br> Viele Grüße / With best regards,<br> &nbsp;<br> --<br> &nbsp;<br> Gerardo Lisanti<br> Manager Product

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