We're having this problem with users geting confused about their login credentials. All of our users (except admins) should use the "Windows account" authentication. However, when they go to the Docuware Login page, the default login method is "DocuWare Account". Many users don't know the difference and just type in their Windows account and password, and of course, Docuware gives them an error saying their password is wrong. They should select the dropdown and change to "Windows account".
Is there a way to have the default, pre-selected option be "Windows account"?
It would help us a lot.