Scenario:
After exporting a DocuWare Request via KBA-36401, the DocuWare Request needs to be imported into another file cabinet.
After exporting a DocuWare Request via KBA-36401, the DocuWare Request needs to be imported into another file cabinet.
Solution:
This can be accomplished if the following criteria are met, The File Cabinet structure MUST be the same (KBA-36595) for the restore to work properly.
(Note: By product design, DWRequest must be on the same version of DocuWare where the import is being attempted)
This can be accomplished if the following criteria are met, The File Cabinet structure MUST be the same (KBA-36595) for the restore to work properly.
(Note: By product design, DWRequest must be on the same version of DocuWare where the import is being attempted)
- Log into your DocuWare Cloud system using administrative credentials.
- Navigate to the Request plugin located on the Configurations page. Select the Import tab, then create a "New Request Import."
- Click on "Browse" and select the file you like to import on your local system.
- Save the configuration and return to the Request home screen. To run the Request Import, click on the "Start now" icon towards the right-side of the created Request.
- Once completed, you will have the data imported into the File Cabinet. A green check will appear next to the job if ran without error.
KBA is applicable for Cloud Organizations ONLY.