Views:

Behavior:
When trying to access the DocuWare configurations page in the Cloud, you receive the following message:

"You are being redirected to the application.  Please wait..."

Nothing happens and the message stays on the screen.

Solution:
This is due to incorrect time settings on the user's PC. To resolve the issue go into your Windows "Date & Time" settings and choose the "Sync now" option to synchronize your clock to the correct local time:

Refresh your browser and accessing the configurations page should now be successful.

KBA applicable for Cloud Organizations ONLY.

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