Publicado Wed, 20 Nov 2019 15:41:27 GMT por Steve Shriver Application Specialist
There is a glitch that I have run into twice now, when upgrading a version 6.9 - 6.12 system to version 7, that has to do with the file cabinet names being longer that 25 characters. God bless the poor guy from tech support who had to dig around in the database renaming all the related tables.

Is there documentation on this anywhere so that I might be able to fix this problem in advance of starting the upgrade next time?

Thanks,
Publicado Wed, 20 Nov 2019 15:42:28 GMT por Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Steve Shriver! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-115283-Z1B5H for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team
Publicado Fri, 20 Dec 2019 16:42:35 GMT por Casey Miller Solutions Manager
Steve, I have had this multiple times as well. There really isn't an easy way to fix this.. Even knowing before hand the DB names still have to be manipulated. Its weird that they would even change that requirement

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