in Forms, line breaks are automatically enabled for merge form zones that are connected to a "multi-line" field.
However, this cannot currently be enabled for freely created merge form zones. We are aware of this problem and are looking into it.
As a workaround you can add a multi-line field in Forms and then create a merge form zone associated with it.
When this zone is filled trough a workflow the text is automatically wrapped.
This "unnecessary" multi-line field can be hidden in Forms via a field behavior.
Viele Grüße / With best regards,
Product Manager | DocuWare GmbH