Publicado Mon, 16 Sep 2019 15:45:15 GMT por Jay Shore Systems Engineer
Need information on correct way to create anchors on a screenshot when configuring Smart Connect.
Publicado Mon, 16 Sep 2019 15:46:15 GMT por Matthias Wieland DocuWare Europe GmbH Sr. Director Support EMEA
Dear Jay Shore! It looks like the Community cannot answer your question. Thats why we have opened a Support Request with the Number SR-76072-P2M9M for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have solved the Support Request. With Best Regards, DocuWare Support Team
Publicado Thu, 26 Sep 2019 18:19:27 GMT por Shawn Rutigliano software support analyst
The anchor for Smart Connect is similar to the anchors in the scanner, printer and import configuration. You would set an anchor based on a static text on the document. I would also recommend using the OCRService technology when taking the screenshot for the configuration.

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