Publicado Thu, 16 May 2019 18:26:25 GMT por Steve Shriver Application Specialist

When trying to delete an old unused file cabinet I am presented with a pop-up - Dependencies - This element cannot be deleted because it is still used by some other setting. Message, used by <File Cabinet Name> Process.

I can find no Workflow, Request, AutoIndex, Import, Printer or Transfer jobs using this file cabinet.

Is there a table in the DB that lists dependencies for a File Cabinet?

Thanks,

Upon further investigation there is an Audit Report for this FC. You can empty the Audit but not delete it. Could that be the dependency? If so how do I delete the cabinet?

Publicado Thu, 16 May 2019 19:24:20 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas
Steve,
Are you referring to the DocuWare 7 Auditing? It could be that there was a file cabinet logging agent active against the cabinet prior to upgrade.
Hard to say. I'm thinking support will need to look at this with you since you cannot find anything obvious.


Phil Robson
Senior Director Support Americas
 
Publicado Tue, 01 Dec 2020 06:52:35 GMT por Mayra Rossi
Hi, I have the same problem. How can I delete FC?

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