Publicado Tue, 03 Dec 2019 21:53:14 GMT por Chris Tabar Systems Analyst

Is there a way to increase the length of time that the links sent out for password resets from within Docuware are good?  Our system currently seems to be set to 60, possibly even just 30, minutes, which is far too short.

This is for Docuware 7.1.

Thank you,

Publicado Wed, 04 Dec 2019 12:33:34 GMT por Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions
Hello Chris,

for on-premise systems, you can change this timeout, yes. The maximum is 24 hours.
However, I do not remember where to change this - it was in some configuration file on your frontend server, I recommend asking DW Support about this.

(And kindly update this thread if you found the location)

Hope this helps.
Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

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