Publicado Wed, 25 Apr 2018 11:40:33 GMT por Michael Ceresia Sales and Support Consultant

Good morning,

We have a potential client that has *many* printer and scan templates created with DW on premise. Is there an efficient way to migrate these to the new cloud instance?

Thanks,

Mike

Publicado Wed, 25 Apr 2018 12:18:00 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

While DocuWare 6.12 allows you to export a configuration, the import function is not operational. With the update in the Cloud to DocuWare 7 for new Cloud customers the ability to import Import, Printer, and Scan configurations will be possible. However, the in-house system will also need to be upgraded to DocuWare 7 as well. Keep an eye on announcements for DocuWare 7 (Cloud and On-Premise) so you can co-ordinate your timing on the move.

 

Phil Robson
Senior Director Support Americas

Publicado Wed, 25 Apr 2018 14:22:00 GMT por Michael Ceresia Sales and Support Consultant

Phil,

Thank you for the response and insight.

Mike

Publicado Mon, 30 Apr 2018 16:17:00 GMT por Michael Ceresia Sales and Support Consultant

A follow up question Phil,

Will these downloads/uploads allow the import of users and file cabinet profiles if they are built on the local DW7 platform prior to migration? 

 

Publicado Mon, 30 Apr 2018 16:21:06 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

DocuWare 7 will allow you to import File Cabinet settings another DocuWare 7 system. There is no export or import of Users, however DocuWare 7 will provide an Active Directory User synchronization to the cloud system.

 

Phil Robson
Senior Director Support Americas

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