Publicado Wed, 26 Aug 2020 08:13:22 GMT por Fikri Mohd Solution Specialist
Hi guys,

I'm new in Docuware. Quick question.

Any idea how i can use comments/remarks that available to see for one user task to next user task in workflow task?
For example, user reject task with new instruction for the next user to follow.
This instruction should be passed and readable for the next user in their Task Page in Client.


Much thanks

Fikri
Publicado Wed, 26 Aug 2020 09:22:52 GMT por Tobias Getz DocuWare GmbH Director Product
Hi Fikri,
there are several possibilities to accomplish this.
  • A lot of customers use the annotations on the document to pass information to another user. So you can add a text annotation and write the info for the next user.
    This works normally right away and no configuration changes are needed,
  • Another possibility would be to change the workflow top include a text field in the workflow dialog. And this text field can then be displayed in the workflow dialog for the next user. This needs a change to the workflow configuration and will only work for new documents in the workflow.
Regards
Tobias Getz

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