Publicado Mon, 08 Jan 2018 15:30:09 GMT por Jacek Musiał

Hello, 

I have a little problem with docuware... i have 100 % disk space usage, how can i remove old documents ? 

Thank you for your help.

Regards.

Jacek.

https://www.docuware.com/sites/default/files/forums-images/documents.PNG

Publicado Mon, 08 Jan 2018 15:34:59 GMT por Phil Robson

You can run a Deletion Workflow. This will allow you to delete documents based on a date range. Do you really want to do this? Can you not add extra disk space? Once deleted those documents are gone forever.

 

Phil Robson
Senior Director Support - Americas

Publicado Mon, 08 Jan 2018 16:00:55 GMT por Jacek Musiał

Yes, i know and i want to do this :-) 
Can you give me instruction how can i do it  ? 

 

Publicado Mon, 08 Jan 2018 18:02:45 GMT por Jacek Musiał

I had 18,281 documents and i removed 1000 documents and still have 18,281 ? 
I don't understand why ?

Publicado Mon, 08 Jan 2018 18:06:48 GMT por Phil Robson

How did you remove 1000 documents? Did you run a deletion workflow?
At this point I suggest that you open a Support Request so that we can assist you.

Phil Robson
Senior Director Support - Americas

 

Publicado Mon, 08 Jan 2018 18:10:49 GMT por Jacek Musiał

I ran this task : 

 

https://www.docuware.com/sites/default/files/forums-images/Capture_11.PNG

Publicado Mon, 08 Jan 2018 18:39:27 GMT por Jacek Musiał

Support request opened

Publicado Thu, 11 Jan 2018 08:21:43 GMT por Lukasz Luczak

Cześć Jacek

A co ustawiłeś w opcjach kasowania w Deletion Workflows - only documents czy documents and index data?

Pozdrawiam

Łukasz

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