Publicado Thu, 04 Jan 2018 19:44:31 GMT por Craig Heintz

There is discussion of having a DocuWare Cloud account for the day to day operations and an on premise system for the long term archival storage.  I see that from the cloud admin tool I can do an Export Workflow to move documents to another system and cabinet and delete them in the cloud. 

I expect that I would have to be able to securely access the on premise system from the web for authentication on port 9000. 

What other ports would I need open to make this work?

Are there any drawbacks to this scenario?


Publicado Thu, 04 Jan 2018 19:54:37 GMT por Phil Robson

This is pretty well the scenario with our described hybrid system. Usually it is simply the other way round. Work On-Premise, archive to Cloud. But either way works. 9000 for Authentication, 80 and 443 communication. No drawbacks. I like the Export delete concept over synchronization. It will keep the Cloud disk usage down, hence the costs.


Phil Robson
Senior Director Support - Americas

Publicado Thu, 04 Jan 2018 19:59:02 GMT por Craig Heintz

Excellent.  Thanks for the super quick response and confirmation.

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