we are currently having a problem with the assignments in our workflows. A document is assigned to a role (department) which consists of 5 users.
One of the users looks at the document and sees that a specific colleague should process it. He can right-click on the document and do a reassignment.
Which happens now is that the other 4 colleagues can still see the task. The task from the user who reassigned it is gone. From my point of view, only the one new assigned user, should see the task now.
Is there any way to implement this? What are we doing wrong?