I have looked in these locations and have not found an error log file for Desktop Apps or Desktop Apps Service.
C:\Users\name\AppData\Local\DocuWare
C:\ProgramData\DocuWare
C:\Program Files (x86)\DocuWare
In Event Viewer, I selected all events from the following apps:
- DocuWare Desktop
- DocuWare Desktop Service
- DocuWare Logging
... and the only things I am seeing there is service started / stopped.
I know that there are errors happening because DocuWare Printer is not sending output to the physical printer. Users are getting transient error notifications in Windows (which are then not present in the Windows notifications pane later, btw.)
Where would I find any record or details of these errors?
Thanks!