Simon H. Hellmann Toshiba Tec Germany Imaging Systems GmbH IT-Consultant Document Management Solutions

Hallo Frau Modrzejewska, 

sind die Desktop Apps überall mit aktualisiert worden? 
Was für ein Versionswechsel wurde gemacht, 7.2 -> 7.3 oder etwas anderes?
Wie werden die Rechnungen automatisch importiert? Connect to Mail? DocuWare Import? Connect to Outlook? andere Tools?

Gruß aus Neuss, 
Simon H. Hellmann
DocuWare System Consultant

Hallo Frau Modrzejewska, 

das ist richtig, soetwas ist in DW nicht umzusetzen, sofern nicht alles im gleichen Archiv liegt
.
Hier würde ich an Ihrer Stelle versuchen dem Kunden klarzumachen dass eine solche Ordnerstruktur nicht sinnvoll ist. 

Durch Aufteilung von Dokumenten in unterschiedliche Archive wie z.B. Personalwesen, Buchhaltung und Vertragswesen ist ja schon eine gewisse Trennung gegeben, die ja auch ersichtlich wird wenn Sie die Liste der Suchdialoge/Ordnerstrukturen aufrufen. 

Weiterhin ermöglicht eine ordentliche Struktur viel komplexere Berechtigungen, so können Mitarbeiter außerhalb der Personalabteilung z.B. gar nicht sehen, dass das Archiv "Personalwesen" existiert oder personalisierte Rechte darin erhalten.
Die Suche wird auch sehr viel umständlicher wenn alles in einem Archiv zur Verfügung gestellt wird, da für jedes Dokument max. 50% der Indexfelder überhaupt relevant sind, d.h. Sie haben nachher pro Dialog >100 Felder, wenn alles in einem Archiv landet.

Gruß aus Neuss, 
Simon H. Hellmann
DocuWare System Consultant
 

Hello Sebastien, 

please provide more information for this, such as screenshots from the autoindex and the configuration for the index fields and lists you are talking about. 
To me, it sounds like the default select list (which updates automatically) is used in the workflow designer tasks, whereas in the webclient you use static/fixed lists for your dialogs.
If this is not the case, we need more technical details to be of help. 

Greetings from Germany, 
Simon H. Hellmann

Hi Joel, 

DocuWare stated in the last partner info that existing certifications will be moved over the course of January, maybe even early February, I would not worry about missing certifications for now. 

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi Andrew, 

I find the question to be unclear. Do you want to combine multiple files to one document, just like clipping them in the WebClient, or do you just want to change up Index Data based on some status change?

The first one is not possible if both files are already stored in a file cabinet, the only way I could think of would be to code a tool connecting to the API which downloads one file, uploads the downloaded file as a  clipped file to the other document and deletes the first one from the file cabinet after. 

The second scenario would be pretty easy to implement depending on the environment and the conditions you use. Workflow Designer and/or Autoindex are the go-to tools for this. 

Hope this helps.

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hi Joe, 

sorry for the late reply, but actually it is possible to pass a search query without base64 encoding, i regularly use this to build urls in a "data assignment" step in workflow designer.

Here is an example:

https://[MyDocuWareServer]/DocuWare/Platform/WebClient/Client/Result?fc=[FileCabinetGUID]&q=%5BDOCUMENTNUMBER%5D%20%3D%20%22B%12345678%22%20AND%20%5BCOMPANY%5D%20%3D%20%22MyCompanyName%20GmbH%22&queryInInvariantCulture=false&sed=[searchDialogGUID]

This searches the fileCabinet for DOCUMENTNUMBER = "12345678" AND COMPANY = "MyCompanyName GmbH"

As you can see, the query is written in the same way as in a search dialog, you just need to escape the special characters.

Hope this helps. 

Greetings from Germany, 
Simon H. Hellmann
DocuWare System Consultant
 

Hi Mayra, 

currently this is not a default feature in DocuWare. 
However, several ADPs developed tools which allow this behavior.
If you are based in Europe, two Partners come to my mind: DocuScan GmbH with the StampRobot Tool and ToshibaTec Germany Imaging Systems GmbH with the AutoStampService. 
If you are based in the US, I can not recommend any partners or solutions as I only know the European partner market.

The other possibilities would be to either pay Professional Services to develop such a thing for you or to develop it yourself using the REST API.
 
Hope this helps. 

Greetings from Germany, 
Simon H. Hellmann 
DocuWare System Consultant

Hi Xavier, 

welcome to the DW forums. 
If something like this happens, there should usually be a pop-up error message in the top right corner of the viewer window. 
This message is visible for about 5 seconds. Please check again if a message like that is shown.
If yes, the message should give a hint where to search for the problem; if it does not show up you have a client problem.
In that case, try to delete browser cache/cookies and/or try to use a different browser. 

Hope that helps. 

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant

Hello Edwin, 

I think you are messing two things up here.
The configuration screenshots you sent are for webservice configuration. You need that one when you want to use a webservice (programmed by you) as a workflow step in workflow designer.

The REST API is available via the platform service ( http://docuwareServer/docuware/platform ). You do not need to set a specific configuration or anything, platform service is always available.
Did you already have a look at the developer documentation? Documentation

Greetings from Germany, 
Simon H. Hellmann
DocuWare System Consultant

Hallo Frau Jatzek, 

Sie können eine E-Mail Benachrichtigung auch direkt an den User oder auch an Rollen versenden, wäre das nicht eine Möglichkeit?
Dabei wird die Mail-Adresse verwendet die in der Benutzerverwaltung bei dem User hinterlegt wurde.
Sofern Sie eine GV vom Typ Benutzer oder Rolle haben, sollten Sie auch diese verwenden können um Mails dahin zu senden.

Siehe Screenshot: 


Ich hoffe, das hilft Ihnen weiter. 

Gruß, 
Simon H. Hellmann
DocuWare System Consultant