• RE: Upgrading from 6 to 7 - Length of file cabinet names

    Steve, I have had this multiple times as well. There really isn't an easy way to fix this.. Even knowing before hand the DB names still have to be manipulated. Its weird that they would even change that requirement
  • RE: Workflow Management Studio

    I think this was a prequel to the process planner online now. Could be wrong, though.
  • RE: Workflow - Multiple Escalations, Escalation to Supervisor

    I was under the impression you HAD to use substitution rules when using the reassign task.. Is this not the case anymore? 
  • RE: Using Desktop Apps with Citrix

    some users use connect to outlook but others don't use it. Is there a way to only have C2O installed on certain users image?
  • Using Desktop Apps with Citrix

    is there any documentation on using Docuware desktop apps in a Citrix environment? Not seeing anything on the KB. See some old information but pertaining to Version 7 and above.
  • RE: server migration 7.1 to 7.2

    Just a quick question on this.... on almost the last step it says this
    • Repeat the uninstall / reinstall steps on All DocuWare Frontend and Backend servers.

    are you saying after you do all this you need to uninstall Docuware and then reinstall it? What is the point of this??
  • Moving a cabinet to new organization

    So, I am trying to move a file cabinet from a server running Docuware at one of our outlying locations. I want to move a cabinet called customer records into another Docuware system on the same network into a cabinet also called customer records. Almost all fields are identical and match. My question, I just want all documents from one server to be moved to the other DocuWare server cabinet. Under synchronization I am seeing Mirror, Synchronization, and custom. What I want to do is to just add the documents from customer records old server to the new server. Keep all files that are currently in the new server but just move the documents from the old server to the new server. I am confused how it is worded. It says all new and modified documents will be transferred one way to target file cabinet. Does this mean any document not modified will not be transferred? I want any document in the cabinet to  be moved to the source cabinet.

    I don't want to choose synchronization because I don't want the documents from the target cabinet to move to the source cabinet.. I want all the documents to stay in the target cabinet but also want all of the source cabinet documents to be moved to the target cabinet without any target cabinet documents being changed.
  • DocuWare Version 7 Migration

    Are there any good details on performing a server migration with Docuware 7? I know there is already a post about this but the instructions given only work if you are using MSSQL not MySQL. The instructions want you to install version 7 on new server then restore the backup to the new DB and then uninstall Docuware. But if you uninstall it gets rid of MySQL info. What is the procedure if using MySQL??
  • Change Sender Address for Workflow

    I assume this is a no but can the sender address that workflow uses be changed? This is a cloud customer. We have a workflow setup that sends an email to a customer after they fill out a service request form. They are replying back to the Docuware sender address and getting kickbacks. Any way to change this?
  • RE: Is there any URL to take a user directly to all their tasks?

    Nathan, the only thing I can think of is to create a workflow and then on the notification you can create a link for the user to click to view their entire task list. Look to see what that is. Then maybe you can use that as a start to figure out what you may be able to do.