Veröffentlicht Thu, 17 Oct 2019 13:51:47 GMT von Edwin Fabian Donato TI
Good day

It turns out that we will make a physical server change that is currently in v dw 7.1

to a more robust one which should have version dw 7.2 with the data workflows and forms of the previous one.

Therefore, I would like to know if there is a step-by-step procedure for this purpose that includes database and application migration.

Thank you.
Veröffentlicht Thu, 17 Oct 2019 14:14:01 GMT von Simon H. Hellmann Toshiba TGIS GmbH | IT-Consultant - Document Management Solutions
Hello Fabian,

you need to do this in two steps. Do the move first and the upgrade in a second step or vice-versa, it does not matter.
You can find a KB article about moving a DW System here:
https://support.docuware.com/en-us/knowledgebase/article/KBA-36247

Greetings from Germany,
Simon H. Hellmann
DocuWare System Consultant
Veröffentlicht Fri, 18 Oct 2019 12:15:22 GMT von Casey Miller Solutions Manager
Just a quick question on this.... on almost the last step it says this
 
  • Repeat the uninstall / reinstall steps on All DocuWare Frontend and Backend servers.

are you saying after you do all this you need to uninstall Docuware and then reinstall it? What is the point of this??
 
Veröffentlicht Fri, 18 Oct 2019 12:32:02 GMT von Phil Robson DocuWare Corporation Senior Director Professional Services, Americas
The point of it is that if you have multiple DocuWare Servers, the uninstall / re-install must be done on all the servers - not just one of them.
There are configuration files on each machine that must be created exactly the same across all machines. The uninstall/re-install ensures that these configuration files are created correctly, and that all relevant pointers are correct.


Phil Robson
Senior Director Client Services, Americas

 

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