Posted Wed, 24 Feb 2021 17:54:49 GMT by Jon Weston File IT Solutions Sr Application Developer, RIM specialist
I have a client that's planning to move their two DW servers and the SQL server to AWS.  I've done numerous migrations from one on-prem server to another - will going to AWS be any different? Any gotchas I should be aware of?
Posted Wed, 24 Feb 2021 18:04:15 GMT by Gilles Sauvagnat Altexence Président
HI Wetson

"Amazon Web Services (AWS) are not supported for running DocuWare, neither for servers nor for clients."
from https://help.docuware.com/#/home/55049/2/2
Looks like the road is going to be bumpy !
Regards
Gilles
Posted Wed, 24 Feb 2021 18:15:05 GMT by Jon Weston File IT Solutions Sr Application Developer, RIM specialist

Thanks for the quick response, Gilles.  Interesting that a search for the term 'AWS' didn't come up with that kb article :(

I'm curious to know how AWS is different from any other cloud servers.  We’re currently running without issue in a private cloud, and are moving to our own AWS tenant… can you provide more details?

Posted Wed, 24 Feb 2021 19:15:37 GMT by Jon Weston File IT Solutions Sr Application Developer, RIM specialist
and I note that the same kb article also says "Terminal servers and domain controllers are not supported for DocuWare Server installations" and I've done both of those things several times.  In fact, here's a kb article on how to setup desktop apps in a terminal server environment:

https://support.docuware.com/en-us/knowledgebase/article/KBA-35554

so is this a case of AWS is not technically supported but it kinda is, like terminal servers?
Posted Thu, 25 Feb 2021 11:03:26 GMT by Simon H. Hellmann Toshiba TGIS GmbH | IT-Consultant - Document Management Solutions
Hi Jon, 

that KB you mentioned means that running the DocuWare Server Services themselves on a terminalserver or a domain controller is not supported. 
Desktop Apps are a complete different thing and can be run on a TS or a DC.

Regarding AWS/Azure its the same I think, Server services not supported, Desktop Apps are probably fine. 

Greetings from Germany, 
Simon H. Hellmann
DocuWare System Consultant
Posted Wed, 03 Mar 2021 02:44:37 GMT by Craig Heintz GSME
The issue will be all around the Windows Message Bus.  Since it is a multicast service, if you have multiple servers, it will be an issue.
 

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