Posted Fri, 27 Sep 2019 19:51:29 GMT by Steve Shriver Application Specialist
Would it be possible to use the XML file created by the system backup option in the admin tool, to restore a system to another installation of the same version of DocuWare, with the same license file, on a different machine? For instance as a way to move a test environment to production.
Posted Fri, 27 Sep 2019 19:55:33 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas
Yes. The backup is designed to recover the DocuWare system in the event of catastrophic failure. Remember that the target system must be empty - that is just a basic install. You cannot replace a running system.


Phil Robson
Posted Fri, 27 Sep 2019 20:12:14 GMT by Steve Shriver Application Specialist
Thanks Phil, I thought that was the case. But now I can't find a way to run the restore. Has that be removed from the admin tool?

Thanks again,
Posted Fri, 27 Sep 2019 20:16:06 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas
You know I have not run that thing since oh, about 1962. Get Support to check on that for you.


Phil.
Posted Fri, 27 Sep 2019 20:40:59 GMT by Steve Shriver Application Specialist
Found it. In the admin tool on the tools menu. There is an item for creating a backup as well as restoring from one.
Posted Fri, 27 Sep 2019 20:42:50 GMT by Phil Robson DocuWare Corporation Senior Director Professional Services, Americas
Goodo!


Phil.
Posted Thu, 07 May 2020 14:24:01 GMT by Kim Sims Sr. Solution Integrator
Phil,
I've been attempting to perform a test restore to determine if it will perform as expected in a DR environment, but, I continually receive errors as seen in the attached image.
Initially I assumed it was due to different credentials for the db, so, since this is a test environment, I uninstalled and reinstalled using the same windows admin acct as well as the db acct, but, still receive the same errors.
I'd like to explore the built in functionality of the the back up and restore process for future reference.
 
Posted Fri, 29 May 2020 17:56:48 GMT by Kim Sims Sr. Solution Integrator
Anything new?

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