I am not sure whether this is the right place to ask questions about storage robot.
From time to time the storage robot service crashes and it won't import any pdf files into DocuWare anymore. Only after restarting the storagerobot.exe manually the import configurations start working again. I checked the windows event log and I got the information that there is a problem with the module: C:\Windows\system32\MSVCR120_CLR0400.dll
Furthermore I get this Information from .NET Runtime
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Do you have any idea what I can do to solve this problem?
Thank you in advance,