Publicado Fri, 02 Feb 2024 15:07:57 GMT por David Blake Ricoh USA Sr. Solution Integrator
My customer of 3 months now is experiencing very slow performance with their new Cloud system. They complain they hit CONFIRM within the workflow, and the round whirly gig rotates for 5, maybe 10 minutes before it moves on.

I tried to logon myself, and it two no less than a minute to show the GUI.

The attached Performance Report looks to be below average.
 
Publicado Sat, 10 Feb 2024 00:00:19 GMT por Matthias Wieland Senior Director Support EMEA
Dear David Blake! It looks like the Community cannot answer your question. That's why we have opened a Support Request with the Number SR-222452-J2S1L for you. A Software Support Specialist will contact you directly to follow up. We will update this thread with the solution as soon as we have resolved the Support Request. With best regards, DocuWare Support Team

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