Publicado Mon, 05 Mar 2018 16:47:50 GMT por David Blake Ricoh USA Sr. Solution Integrator

We are in the planning phase. DocuWare 6.12 On-Premise has not yet been installed.

The service account to install will be a named account (my own name) as required by the customer.  After implementation, an administrator account will be created or used.

This article seems straight forward enough.

But is this a good practice?  So the DW system is built under X user. Now we change the services to run under Y user. Can Z user expect to be able to adminstrate DocuWare successfully? I have had bad experiences in the past and always needed to login under the installing service account to see things like Import Jobs.

Publicado Mon, 05 Mar 2018 17:09:53 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

The DocuWare Service user - that is the Windows user defined under services can be changed. This user is not related to the database or user the DocuWare Administrative user.


Phil Robson
Senior Director Support Americas

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