Publicado Mon, 01 Oct 2018 09:53:35 GMT por Savio Karimaruthumkal

With DocuWare 7, the administrator no longer has access to the new document trays created automatically when you add a new user. Is this by design? I am pretty this was not the case with the older versions.

Thanks

Savio

Publicado Mon, 01 Oct 2018 10:25:40 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Savio,
I am sure this is by design.

 

Phil Robson
Senior Director Support Americas

Publicado Wed, 10 Oct 2018 12:36:04 GMT por Savio Karimaruthumkal

Hi Phil

Thanks for getting back to me.

If you want to setup intelligent indexing for these newly created document trays, how would you go about doing that?

Thanks

Savio

Publicado Wed, 10 Oct 2018 12:46:32 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Savio,
From DocuWare 6.11 onward, Intelligent Indexing is defined against a file Cabinet Store Dialog, not a Tray. Therefore, you define Intellix accordingly, and then instruct the user to attach their tray to the dialog you specify. While doing that they can also add the DocuWare administrator to the tray if required. This is a security measure.

 

Phil Robson
Senior Director Support Americas

 

Publicado Thu, 11 Oct 2018 11:53:56 GMT por Tobias Getz DocuWare GmbH Director Product

Hi Savio,

we are aware of that and with the next version the user who creates a user will get automatically access to the created tray as administrator.

Publicado Thu, 11 Oct 2018 15:54:00 GMT por Jon Weston File IT Solutions Sr Application Developer and RIM specialist

Good to hear, Tobias.  What about trays that are automatically created by a user synchronization workflow? Will the administrator automatically have access to those in the next version as well?

Publicado Wed, 24 Oct 2018 07:12:58 GMT por Savio Karimaruthumkal

Thanks Tobias.

Publicado Fri, 02 Nov 2018 14:44:29 GMT por Tobias Getz DocuWare GmbH Director Product

Yes, this also works for user synchronization.

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