Behavior:
Google Chrome cannot establish a connection to DocuWare Desktop.
Solution:
There are several reasons that might cause such an issue:
- DocuWare Desktop is not started: (Re-)Start DocuWare Desktop Service
More information on this is available here: https://help.docuware.com/#/home/64016/2/2 - DocuWare Desktop Service is not started: (Re-)Start DocuWare Desktop Service
More information on this is available here: https://help.docuware.com/#/home/64016/2/2 - DocuWare Client is hosted using a self-signed SSL certificate: The root certificate has to be imported to the Microsoft Certificate Store
- Content within the browser cache is causing trouble while trying to establish the connection: Delete the browser cache and cookies and try it again
- DocuWare Settings Service is not working properly: Check these FAQs: