Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Casey,
Yes and no. I would not trust that every document gets exported. Some may fail for one reason or another, and unless you keep careful track, you may delete documents that you shouldn't. So let's do this with a bit of panache.

1. In the source cabinet create a new numeric field and call it: ORIGDOCID.
2. In the source cabinet create a text field called OKTODELETE.
3. Run a SQL script on the source table to copy the DWDOCID to ORIGDOCID.
4. Create exactly the same field ORIGDOCID in the target cabinet.
5. Run the export workflow ensuring that you map ORIGDOCID to ORIGDOCID.
6. At the completion of the export you now have a reference from Target back to Source.
7. Create an Autoindex workflow, iterating the Target, and matching ORIGDOCID to DWDOCID in the Source.
8. Match first found document and update the OKTODELETE field in the source cabinet with "YES".
9. Create a deletion workflow that deletes document where OKTODELETE = "Yes".

Now you have control and won't lose any documents. You mave have to run the script in 3, for new documents periodically.

Phil

Casey,
My bet is that you have version control enabled on the source cabinet. In this case you cannot delete the source. You also cannot remove version control.

Phil Robson
Senior Director Support Americas

That's interesting. What version? I'll need to look at that. I am not sure why it is greyed out.

Phil Robson
Senior Director Support Americas

Casey,
That option can be set in DocuWare Administration under General > User Administration > Functional Profiles.
Select the profile and expand DocuWare Configuration. All of the options you need are found there. Eventually, Profiles etc will be in Configurations but for the moment they are still in Administration.

https://www.docuware.com/sites/default/files/forums-images/FuncProfile.png

Migration is for migrating documents from one logical disk to another withing a file cabinet.
To move documents between cabinets you will use Export (up to 6.12) or Transfer (7 onward). The option in both modules "Delete source document" should be used to effect a move rather than a copy. Note that the source documents are only deleted after successfully storing them in the target.

Phil Robson
Senior Director Support Americas

Craig,

FT Scheduling was passed over in DocuWare 7. It will be available again in 7.1.

Phil Robson
Senior Director Support Americas

Perfect!!

Phil

It would appear that the user has a problem with their MAPI core files.

Here is a repair procedure:

Stop Outlook first!

1. Start Windows Explorer.2. Locate and then open the following folder on your computer:
      C:\Program Files\Common Files\System\Msmapi\1033
3. Right-click the MSMapi32.dll file, and then click Rename.
    Note: The file (Msmapi32.dll) that you are renaming may differ from the file (Mapi32.dll) that is mentioned in the error message, if any.
4. Type Msmapi32.old, and then press ENTER to rename the file.
5. Start Outlook 2013.
    Note: When you start Outlook 2013, the program will repair itself.   

l Robson
Senior Director Support Americas

Ron,

Check the users default mail client. It may be something other than Outlook.

Phil Robson
Senior Director Support Americas

Kim,
I assume that you have created a 32 bit ODBC data source and registered it in the DocuWare Administration program. Since with DocuWare 7, the Application Pools in IIS are 64 bit, you cannot use a 32 bit ODBC data source. The next step is to create a 64 bit DSN with exactly the same name as the 32 bit DSN. Platform should then load the 64 bit driver.

Phil Robson
Senior Director Support Americas