Michael Weingand Professional Services Manager

DW 7.2
In Workflow, I am trying to calculate a date based on a date field - 45 days.  Does anyone have a solution.  I thought it was as simple as GV_EndDate - 45.  But nope.

Any help would be greatly appreciated.
 

I figured it out.  The FTP site was just the ticket.  Easy to get the path and it works exactly as the customer expects.

1. HI Folks,

I have a customer that I have setup 20 HR output documents from one Input Form.  W4, I9 and so forth.  They asked me to to list the documents on the form and want a hyperlink to the raw document.  They do not have a Website to host the raw documents, so I put them in a cabinet and used the URL creator to build a URL for the link.  This does not work because the form is a public form and since the documents are in a cabinet, they must be called out with an authentication.  If you call out the first document/link for the main public form then another person on another device tries to click another document it asks for a login and password (Authentication) because the Authenticated user for the public form has already taken a license and until the license times out, you can't get another link.   

Can anyone think of a way to house the Raw documents?  Like is it possible to house it in the FTP and have that present as a link?  I just don't know what the path to the FTP docs are in the cloud and if that is public or anonymous. 

Connect with Rhino Docs (Patrick Nguyen)  They have an integration module for Sage and DocuWare.  They have partnered with Sage for just this purpose.   

Does anyone know if a workflow can be used to export data to a csv file.  Customer has sage and wants DocuWare Cloud to Run a Workflow to do this.

DW 7.0 with Internal Database V2.  Using MySQL Administrator the backup won't kickoff.  There is no services for MySQL like there was with our old system without Database V2.  Am I missing something to get the backup to run on the schedule I setup?

I just migrated DocuWare from Server 2008r2 to a Windows 2016 server.  Users that login through IE can not print.  When the select a docuement then select print, a new tab comes up withe url for the document but the document does not come up.  It's just a grey screen.  When the same person tries it with Chrome or Firefox, it works.

Anyone figure out what needs to be done to fix this.  Im thinking it's a setting on the clients IE but I have not found anything.  It worked fine before the migration.  Same url, same IE,and again it works int eh other two browser.  Unfortunately we are not using those corporately.

Does anyone have formal migration documentation.  I have a 7.0 system that's server is crashing and I am trying to migrate.  Because the original system is on 7.0, and the new will be on the same version and we are on the internal database, I see the old is on version 1 and the new is on version 2, so simply copying all databases to the new does not work.  Do I just restore that database into the new one then change all connections.  The servers will be named the same and using the same IP once it goes live.

DocuWare 7.1 on Windows 2016 Server.
My client has over 109Gbs in the C:\ProgramData\DocuWare\Temp\Platform\Chunks folder.  Why are these here and is there anything on DocuWare that needs to be setup in a config file to purge these on a regular basis.  They are all {.part} files.

Hi Folks,

Has anyone had all of their notifications deleted but no one deleted them?  I looked on my audit trail and found every one of my 30+ notifications were deleted at the exact same time.  As you may know there is no way to select all notifications and hit the trashcan.  You must delete each one, one at a time. 

This is an On-Prem 7.0 account.  Support could not tell me how this happened and I only found out that it happened at the exact same time using the Audit Reports in configuration.

Just concerned that one of my users did something that caused this, as myself and my director are the only persons who have Admin privilages.