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Tobias Getz DocuWare GmbH Team Leader Product Management

Tobias Getz

Joined: 3/4/2019

  • Forum Posts
  • RE: Search Multiple Cabinets

    Tue, 04 Feb 2020 09:41:39 GMT – Search Multiple Cabinets

    Duplicate

  • RE: what does the Append fc permission govern?

    Tue, 04 Feb 2020 09:38:17 GMT – what does the Append fc permission govern?
    Hi Jon,
    that should be the functionality of the "Append" permission. Maybe the user has another profile assigned that gives him the right anyway?
    Regards
    Tobias Getz
    Director Product
  • RE: Workflow triggered to start based on index field date range (expiration date)

    Mon, 03 Feb 2020 15:18:10 GMT – Workflow triggered to start based on index field date range (expiration date)
    Hi Philipp,
    at first glance your trigger looks fine, but I would suggest that you add the conditions one by one, so you can verify which of them works in your case.
    So maybe just start with the first row and make sure, that the workflow triggers. Then add the next row and try again. Maybe there is really no document that matches your condition or maybe your workflows do not trigger, which means, that you probably have to contact support.
    Regards
    Tobias Getz
    Director Product
  • RE: Workflow - Multiple Escalations, Escalation to Supervisor

    Mon, 03 Feb 2020 15:09:11 GMT – Workflow - Multiple Escalations, Escalation to Supervisor
    You have to use substitution rules in order to automatically reassign to the next user if the first one is out of office.
    In the case specifically asked here there it is not about this automatic reassignment, so the solution suggested by Simon will work.
    Regards
    Tobias Getz
    Director Product
  • RE: Sending one document to different users separately

    Fri, 31 Jan 2020 16:00:14 GMT – Sending one document to different users separately

    Hello Michaël,
    I do not understand why the first person should lock out the others. Each user gets a single workflow task and can open the document. The only locking would happen, if the users have to edit the document or make annotations to it. Taking a decision with the workflow should work fine.
    Tobias Getz
    Director Product

  • RE: remove data from keyword field-1528495764

    Fri, 31 Jan 2020 15:40:37 GMT – remove data from keyword field-1528495764
    Hi Jon,
    I know this post is old.
    Actually the command just replaces all existing keywords with the new ones. So you have to read the current content and then write the current content plus the new content. 
  • RE: Problem generating a list of index values with the API

    Fri, 31 Jan 2020 15:33:33 GMT – Problem generating a list of index values with the API
    Hi Martin,
    this post is old, but could you figure it out? If not I would be interested in understand what is slow, and why you think, that you cannot limit it far enough. Do you just need the data from a single column? Or just the data like it is shown in a select list?
  • RE: Connect2Mail | Anhänge ausschließen

    Fri, 31 Jan 2020 15:19:45 GMT – Connect2Mail | Anhänge ausschließen
    Hallo Herr Weissert,
    im Moment ist dies leider noch nicht möglich, wird aber in Version 7.3 möglich sein. Dazu gibt es auch schon eine Idee: https://docuware.uservoice.com/forums/230572-configuration-english/suggestions/19640890-add-possibility-to-exclude-pictures-in-mail
  • RE: Benachrichtigung des Besitzers, wenn neue Dokumente im Briefkorb abgelegt wurden

    Fri, 31 Jan 2020 15:14:32 GMT – Benachrichtigung des Besitzers, wenn neue Dokumente im Briefkorb abgelegt wurden
    Hallo Herr Hingst,
    auch wenn es möglich ist, dass ein Briefkorb von mehreren Benutzer gleichzeitig benutzt wird, gibt es für Briefkörbe keine Benachrichtigungen oder etwas ähnliches. Briefkörbe dienen der Vorsortierung und zur temporären Aufbewahrung zwischen dem Import und der Ablage in einem Archiv. Wenn Sie eine Benachrichtigung benötigen an die Benutzer benötigen, dann sollten die Dokumente in einem Archiv abgelegt werden. Dafür können dann auch die entsprechenden Benachrichtigungen erstellt werden.
  • RE: Allow New Entries Permission

    Fri, 31 Jan 2020 15:08:26 GMT – Allow New Entries Permission
    Dear Steve,
    "Allow new entries" is the right to add a completly new entry for this field into the file cabinet while "Modifiy" basically means, that the user can change the index entry for an already stored document. 
    I hope this explains it better.
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