Tobias Getz DocuWare GmbH Team Leader Product Management

Hi Steve,

this happens, if DocuWare cannot read the document as it is password protected. So anything like read out index values, fulltext search and even viewing the file is normally not possible with password protected files. For sure, you can store these files in DocuWare, but for viewing the file you have to download it and open it in an application which can handle password protected PDF files.
In most cases it is better to remove the password protection before storing the file in DocuWare.

Regards

Tobias Getz

Director Product

Hi Sebastian,

before the wait for event activity you could add an automatic check if the other document already exists by checking if you get a result from searching for the specific index entries. If you get a result (e.g. docid) then you know, the document is already there, if you do not get a result, you can enter the wait for event activity and wait until the document is created.

Regards
Tobias Getz
Director Product

Hi Josef,
actually this is not possible as the command which is used is very limited. It is called Simple MAPI and it only offers to open an email with an attachment. Here is a documentation from Microsoft about it.

Regards
Tobias Getz
Director Product

Hallo Herr Kiedrowski,

ein automatischer Versand einer E-Mail aus DocuWare ist mit dem Workflow Manager möglich. Dafür richten Sie einen Workflow ein, der auf die entsprechenden Dokumente startet, und verwenden dort die E-Mail-Aktivität.

Viele Grüße
Tobias Getz
Director Product
 

Hallo Herr Bührer,

die Definition der Spalten nehmen Sie im Workflow Designer vor. Wenn Sie einen Workflow geöffnet haben, dann ist oben ein Button für die Definition der Aufgabenliste. Hier können Sie dann Spalten und auch die Sortierung definieren.

Viele Grüße
Tobias Getz
Director Product

Hi Jon,

I am not answering for support, but actually you are correct, there is no way to trigger a database event.

Regards
Tobias Getz
Director Product
 

Tania,

this is quite easy to answer:

• PaperScan stores the documents only on the device, there is no PaperScan server
• The Mobile app does only access the documents in your DocuWare system and stores the document there.

Regards
Tobias Getz
Director Product

Hi David,

please go directly to support. The forum is not the right place for urgent topics like this. Support should be able to resolve this quickly.

Regards
Tobias Getz
Director Product

Hi Aaron,

the support request was answered with

It is possible to delete documents using the Platform API.
Just call the DeleteSelfRelation method in your Document object: document.DeleteSelfRelation();

I hope this helps

Regards
Tobias Getz
Director Product

Dear Craig,

no, there is currently no way to make them work the same. Basically in a mixed result set, all possible actions are available and the rights for a specific document are checked when accessing the individual document.
This individual check happens when opening the document in the viewer OR when trying to do the specific action from the result list.
Doing all the individual checks in the result list would put a big load on the system slowing everything down.

Regards
Tobias Getz
Director Product