Tobias Getz DocuWare GmbH Director Product

Hi Shaun,

how is the iPad app downloading documents from DocuWare to the device?

Auditing is now part of the DocuWare Configurations since version 7. You can find information on this here.

Hi Steve,

it looks like the file cabinet is not assigned to the document tray that the document is placed by DocuWare Printer.

Please check in document tray configuration which file cabinet is assigned to the tray.

Hi Jason,

Integration links are always opened independent from the web client. It is not possible to open them right there.

Dear Petar,

this should all be possible with one Autoindex Job. Autoindex can write to the external database also and set the new field to 1 if the data was assigned to a DocuWare document. In the newer versions (version 7) of Autoindex this is in the tab "Write back".

With DocuWare version 7 you should maybe think about switching to an event based Autoindex. In this case, there is just a small query executed whenever a new document matches the trigger. The load should be much less, than if you do a complete database query for all relevant data entries.

I hope this helps.

Yes, this also works for user synchronization.

Hi Savio,

we are aware of that and with the next version the user who creates a user will get automatically access to the created tray as administrator.

The DocuWare viewer also uses an image sharpening method which is great for reading text but might be not so great for drawings. It is the magic wand icon in the toolbar in the area "Display". You can toggle this option on and off.

Hi Jacek,

generally the dates in DocuWare are stored in an universal format and the client displays the date then in the local time zone and format.

There might be some exceptions, but this is the general approach for all date fields. If you have a date in a text field, then this is not changed at anytime. As it is a text field, it will remain the same.

Maybe you should describe your issue a little bit more, so we can help.

Hi Steve,

actually the Barcode One Click Indexing is part of the Barcode & Forms license AND will only be available, if the file is an image file (also PDF with image aka scanned document) imported via the Desktop Apps.

If this is not the case you could in most cases One Click Index the number which is shown below the barcode.