• RE: Import job failures

    Hi Steve,

    yes, this is the default tray for the user running the import. As far as I know, there is no way to use several "failure"-trays for different jobs.

    Also, I have not seen much specific documentation, I only know of what you can find in the KB and on help.docuware.com

    The most common problems when failure sends the document to the tray, but not to the cabinet are the following:
    1. missing required fields
    2. wrong data type (e.g. storing with .dwcontrol file which tries to write a date into a decimal field, text into anything works fine)
    3. field entry is not from select list (when enforcing select lists, might be case sensitive here)
    4. when storing with .dwcontrol, an empty decimal, date or keyword field might not get parsed correctly - better to leave it out from the .dwcontrol completely if empty

    Those are the problems I usually face here.
    Hope this helps.

    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant
  • RE: Unterstützung für das neue Grafikformat HEIC des Apple iPhones

    Hallo Herr Fleckenstein,

    ich habe das gleiche Problem und daher gerade hier einen Post auf der Uservoice erstellt, lassen Sie doch gern einen Vote da.
    https://docuware.uservoice.com/forums/230570-client-english/suggestions/39371278-heif-heic-image-support

    Gruß aus Neuss,
    Simon H. Hellmann
    DocuWare System Consultant
  • RE: Sending one document to different users separately

    Hello Michael,

    for this scenario, you could use a workflow with a parallel task. A parallel task only finishes when every user it is assigned to completes the task - or if a special condition is met. This way, the manager only needs to store one document which starts a workflow - which sends 5 instances of one task to the users.

    Hope this helps.
    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant
  • RE: DocuWare Cloud - Integrated AP Invoice Posting to Sage Timberline

    Hi Chris,

    these are parameters which should get passed along from the workflow designer. As you can only push global variables to a webservice, you need to put this data into a global variable. You could set the path as a fixed value in an "assign data" step and the content with an arithmetic expression in an "assign data" step.

    You could also modify the function to accept multiple parameters instead of just a parameter "content" - like "name", "amount", "account", "invoiceNo"...

    Then you could parse these like you wish inside the webservice - that might be easier than doing so in WF designer.

    Greetings from Germany,

    Simon H. Hellmann

    DocuWare System Consultant

  • RE: DocuWare Cloud - Integrated AP Invoice Posting to Sage Timberline

    Hi Chris,

    you are welcome.

    Correct, if we are talking about a cloud system, the Web Service must be accessible from the public internet. DocuWare Cloud is hosted on Microsoft Azure infrastructure.

    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant

  • RE: Workflow - Working with many instances - Column visibility

    Hello Marek,

    you can change which fields are displayed in the result list inside the Workflow Manager, just click the "Task List" button. Changes there are saved automatically and instantly, no need to create a new version, just refresh the web page.

    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant


     
  • RE: DocuWare Cloud - Integrated AP Invoice Posting to Sage Timberline

    Hello folks,

    you can use a Webservice in a Workflow to automatically write the CSV file.
    In C#, this is written extremely fast, even if you do not know about coding yet.

    This example takes a file name (complete path) and file content. If the file exists, it appends the content - if it does not, it creates the file.
    Please remember that this code is just the very basic writing to file, without any error handling or validations or anything.
     
    [WebMethod]
    public string CreatePlaintextFile(string fullFilePath, string content)
    {
      Directory.CreateDirectory(Path.GetDirectoryName(fullFilePath));
      if (!File.Exists(fullFilePath)
      {
        using (StreamWriter streamWriter = new StreamWriter(fullFilePath, false, Encoding.Unicode))
        {
         streamWriter.WriteLine(content)
         }
       }
    else
    {
    using (StreamWriter streamWriter = new StreamWriter(fullFilePath, true, Encoding.Unicode))
      {
        streamWriter.WriteLine(content)
      }
    }
    return "sucessfully wrote to file: " + fullFilePath;
    }  
    

    Hope this helps.

    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant
  • RE: Trays-How to identify a user's default tray & can a tray be assigned after creating a user?

    Hello Pedro,

    1 - as far as I know, this is not possible. There probably exists some database entry for this, but I do not know about it.

    2 - Yes. Create a new basket/tray via configuration page and assign it to the user. If the user had no other trays, the new one should automatically become the default tray (as far as I know). If the user already has other trays but needs the new one as default, he has to change it by himself. (you can click the star icon to switch your default basket)



    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant
  • RE: Parallel Step - different users accepting different rows from SubTable

    Hello Marek, 
    more or less duplicate of your other question here: Hiding columns from variable Type in Dialog User
    currently, this is not possible within the workflow designer.

    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant
  • RE: Workflow - Multiple Escalations, Escalation to Supervisor

    Hello Marek,

    yes, you can do that. However, you need to create two steps for this.
    Each step can only hold one notification and one reassignment, but also a timeout. So, you would do a task "User-Task" assigned to the user, which reminds him after one day, and gets reassigned to GV_Supervisor another day later.
    After a total of five days, the "User-Task" will time out - the "Timeout-Exit" leads to a step which assignes the workflow to "Admin", and then back to the "User-Task".

    Greetings from Germany,
    Simon H. Hellmann
    DocuWare System Consultant