Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

The question is quite valid. I have posed it to the Workflow R&D team. It may take a few days or so to get an answer so please be patient while they consider the issue. It is good that this has been raised now and not in October!

Phil Robson
Senior Director Support Americas

Gilles,
Naturally this will only affect Cloud users or On-Premise users using our Cloud based Web Services. I don't see a way around it if there is an active Workflow instance using HTTP on November 1st. So the strategy of making the change ASAP is the smart way to go. Hopefully there will not be too many Workflow instances with a lifetime of 7 months or more.

Phil Robson
Senior Director Support Americas

Steve,
It is realively easy if you are comfortable hacking MySQL at the command line. However, to avoid any unneccesary angst, just open an SR and we'll get you going.

Phil Robson
Senior Director Support Americas

It is good to hear that our users are generally happy with DocuWare.
To try and clarify the performance difference, we must acknowlege that Fortis is written is C / C++. DocuWare on the other-hand is written purely in .NET C#. 
Fortis loads the document directly in to the Fortis viewer installed on the client. DocuWare has no browser fooptprint and therefore must render each and every page of a document to an image (PNG) on the server and then deliver that to the browser. A Web based thin client will never be able to match a locally installed program for sheer speed.
But of course, what we lose in a little performance we make up for in functionality. :)

Phil Robson
Senior Director Support Americas

Oleg,
It would appear then that I am wrong. WFM obviously will only use the default result list for the file cabinet. I'm sorry but I do not have a solution.

Phil Robson
Senior Director Support Americas

DocuWare does not contain a calendar as such. The list of working/non working days is simply that a list of day names. There is no calendar attached. It will be simpler to maintain a database list of dates for the National Holidays, and simply execute a VB script to get the number of the day of the week to ascertain if it is a Saturday or Sunday.

WeekDay(date) = 1 or WeekDay(date) = 7 then "this is a weekend". As long as the system is set for Sunday as the first day of the week.

Phil Robson
Senior Director Support Americas

We do not neccessarily have a preference for the database. For small installations - MySQL is perfectly suitable. For large installations with many users and large number of documents and fulltext then we will recommend Microsoft SQL Server. Oracle is generally chosen by larger customers if they use Oracle rather than MSSQL.

Phil Robson
Senior Director Support Americas

Carlos,
Please open a support request os that we can review exactly what you did during the upgrade, and look at the log files to find the cause of this error.

Phil Robson
Senior Director Support Americas

Seth,
There is no daily limit as such. For SaaS customers, they will be limited by their purchased monthly quota. For Online customers, On-Premise systems with a local install if Intelligent Indexing there is no limit.
1500 documents per day should not be a problem.

Phil Robson
Senior Director Support Americas

SQL  "WHERE" clauses are created in the File Cabinet profile section Index filters.
The online Help discusses these filters:
http://help.docuware.com/en/#b57860t62780n80125
What you needd to create is a WHERE Clause something like this:

CURRENTUSERNAME in (SELECT name from [some database and table] WHERE EMPLOYEE_ID = ID)

Employee_ID being the DocuWare field and ID being the matching field in the other table.

Phil Robson
Senior Director Support Americas