Posted Wed, 03 Jan 2018 16:03:48 GMT by Casey Miller Solutions Manager

At what version of fortis do you have to be at to use and move to the docuware platform?

Posted Wed, 03 Jan 2018 16:16:34 GMT by Christopher Troester Software Support Analyst

Good Afternoon Casey,

You will need to be on the latest version of Fortis ( 6.12 ) in order to access the migration tools necessary for quick transfer of documents from Fortis to DocuWare.

The Fortis upgrade path to 6.12 can be found here: https://www.docuware.com/support_faq/index.php?solution_id=3859

And the FortisBlue upgrade path is here: https://www.docuware.com/support_faq/index.php?solution_id=3920

Chris Troester
Software Support Specialist
Support Team Fortis – Americas

Posted Wed, 17 Jan 2018 22:02:38 GMT by David Blake Ricoh USA Sr. Solution Integrator

"And the FortisBlue upgrade path is here: https://www.docuware.com/support_faq/index.php?solution_id=3920"

Note that the upgrade path for FB stops at 6.8 in that FAQ. There are versions above 6.8 right?

So would the path be

A. Perform an in-place upgrade of FortisBlue v2.3 to 2.4, 2.4 to 6.8, 6.8 to 6.9, 6.9 to 6.10, and 6.10 to  6.11/6.12. 

or 

B. Perform an in-place upgrade of FortisBlue v2.3 to 2.4, 2.4 to  6.11 (or 6.12). 

Can't you skip from 2.4 directly to the latest version of FB available?

Posted Mon, 22 Jan 2018 12:13:28 GMT by Ryan Ciszkowski Software Support Analyst

Good Morning David, 

That's true David, there are versions up to 6.12 for FortisBlue. Thank you for bringing this to my attention, we'll get have that FAQ article updated.

FortisBlue upgrades are not cumulative.
With that said, the path would be closer to how you described it in A.
You'll need to step through each upgrade step by step.

Ryan Ciszkowski
Software Support Specialist
Support Team Fortis – Americas

Posted Tue, 24 Jul 2018 16:52:30 GMT by Marie Novak Solution Engineer

Where can I find the FortisBlue 6.12 technical specifications?

 

Thanks!

Posted Wed, 25 Jul 2018 11:51:15 GMT by Chad Folts Manager Software Support

The Fortis Technical Specifications can be found here - https://pub.docuware.com/en/fortis-technical-specifications

If you have any questions about a specific customer environment please open a new Support Request.

 

Chad Folts
Software Support Manager
Support Team Fortis – Americas

 

Posted Tue, 30 Oct 2018 08:57:39 GMT by Kim Sims Sr. Solution Integrator

Ryan,

It looks like the FAQ article hasn't been updated as of today 10/30.

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