Publicado Thu, 26 Apr 2018 11:20:04 GMT por Kjetil Kulterud Service Owner

Hi,

A customer of ours have several document they want to delete 12 months after the "end date" is set in one of the metadata fields.

How could I solve this with the Deletion Policy module?

Thanks!

Publicado Thu, 26 Apr 2018 11:28:10 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

With DocuWare 6.12:

End Date Is Before the Past 12 Months

 

Phil Robson
Senior Director Support Americas

 

https://www.docuware.com/sites/default/files/forums-images/DeletionP.png

Publicado Thu, 26 Apr 2018 16:30:56 GMT por Kjetil Kulterud Service Owner

Thanks :-)

Publicado Tue, 26 Jun 2018 18:16:47 GMT por Salvador Diaz Pre Venta

I created a new Deletion Policy, but when i execute the proccess, give me back the next message: "Server is not responding"

https://www.docuware.com/sites/default/files/forums-images/deletion%20policy.png

Publicado Mon, 02 Jul 2018 05:18:10 GMT por Simon H. Hellmann Wedderhoff IT GmbH Systemadministrator

Hello Salvador,

have you tried restarting the DocuWare WorkflowEngine and BackgroundProcess Processes?

Greetings from Germany,

Simon H. Hellmann

DocuWare System Consultant

Publicado Mon, 02 Jul 2018 17:54:35 GMT por Salvador Diaz Pre Venta

Hi Kjetil Kulterud, i re started before the process you asked me, and it doesn´t make difference.

 

Thanks.

Publicado Wed, 29 Aug 2018 17:10:06 GMT por Dylan Brunette

Hello Phil,

I want to delete all of the documents older than 2 months old based on the date of the report (metadata) and not the date of document storage. Field is called Date. Would I then do "Date Before the Past 2 Months"? Just want to be sure I understand the logic in the statement. 

Thank you,

-Dylan

Publicado Wed, 29 Aug 2018 17:19:29 GMT por Phil Robson DocuWare Corporation Senior Director Professional Services, Americas

Dylan,
Yes to delete all documents older than 2 months would be "Before past 2 months". You can use any Date type field in your file cabinet to test against.

 

Phil Robson
Senior Director Support Americas

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