Tobias Getz DocuWare GmbH Director Product

Hi Steve,
enforcing SSO is not possible yet, but is planned for an upcoming version.
Regards
Tobias Getz

Hallo Herr Weissert,

wir werden dies in einem der beiden nächsten Minor-Updates beheben.
Viele Grüße
Tobias Getz

Hi Michael,
you can accomplish that by using index value profiles. See here: http://help.docuware.com/#/home/62780/2/2

Do not try to do this with dialogs as there is no right management involved.

Regards
Tobias

Hi Romain,

are you also uploading to DocuWare Cloud, or is this an on premise installation?
Anyway you should have a look on this article: https://support.docuware.com/de-de/knowledgebase/article/KBA-36339
Maybe also this one is interesting: https://support.docuware.com/en-US/knowledgebase/article/KBA-35875

In general OCR is a heavy process and needs ressources, more RAM, more cpu cores , SSD will help. But in order to keep the load lower you can reduce the amount of used cpu cores can be limited. If you limit them to 2 (in an 4 core environment) then you just have 50% load (and less speed).

Regards
Tobias Getz

Hi Michael,

stamps are not removable. When they are saved, they are permanent stored as annotations.

Regards
Tobias Getz

Hi Michael,

no, this is not possible, the permissions are the same when using the mobile app or the Web Client.

Regards
Tobias Getz

Craig, now this makes much more sense to me. Thanks for the clarification.

Your users could use the "Store Automatically" functionality in the tray but I would suggest that you switch over to the DocuWare Configuration (Click on your name at the top and choose "Configurations"), then open "Outlook Email" from the configurators. You should check which configuration your users are using (In Outlook click on the tab "DocuWare" and check the dropdown for Storage). Back in the configuration open this configuration and change the target to be directly the file cabinet.

Back in Outlook log out from DocuWare and back in (or restart Outlook) and give it a try.

Hallo Herr Weissert,
vielen  Dank für die Meldung, wir schauen uns das genauer an.
Viele Grüße
Tobias Getz

Hi Craig,

if all emails end up in the same tray, then probably this tray is set up as the destination in the "Outlook Email" configuration. I am not exactly sure, what you would like to accomplish, but I assume, you want to store the emails directly in a file cabinet. You can define the target on the tab "Store Target (See image).


On the next tab you configure, how the emails get indexed and you can also choose to open the store dialog, if users have to add additional index entries.

I hope this helps
Regards
Tobias Getz
 

Hi Fikri,
there are several possibilities to accomplish this.

• A lot of customers use the annotations on the document to pass information to another user. So you can add a text annotation and write the info for the next user.
  This works normally right away and no configuration changes are needed,
• Another possibility would be to change the workflow top include a text field in the workflow dialog. And this text field can then be displayed in the workflow dialog for the next user. This needs a change to the workflow configuration and will only work for new documents in the workflow.

Regards
Tobias Getz